Information for Existing Tenants

For all our managed properties we will be your first port of call for any maintenance concerns.

We have 4 full-time members of staff who work in our maintenance department and they liaise with Landlords and contractors in order to address and resolve any maintenance issues that you may have during your tenancy. Our maintenance team can be contacted via telephone on 01179 467171 or email:

Please see below for emergency contact details

  • If you are a tenant and need a plumber please call James Pace on 07882 443196
  • If you need an electrician please call Buzz Electrical on 07821 509829
  • If you are locked out and need a locksmith please call Williams Locksmiths on 07590 677417 except for 18th to 22nd March 2019 please call Bristol Locksmiths 07907 154377

For any queries relating to extension of current tenancies please email Francesca at Please note that Francesca works Tuesdays and Thursdays and she will endeavour to answer your query as soon as possible.

At the end of your tenancy we will deal with the check out and return of your deposit. For any queries relating to this please email

For any queries with regards to your rental payments, please email

Information for Tenants

Condensation is a particular problem for our tenants. This leaflet provides information about what it is, why it happens and how to manage it.

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