Flats, Apartments & Houses to Rent in Clifton & Bristol

What Do we do for YOU?

Sarah Kenny Residential Lettings is a professional letting service with a large selection of quality properties to rent in & around the Clifton, North Bristol and Harbourside areas of Bristol.

Whether you are a young professional or a family looking for a property to rent, Sarah Kenny Residential Lettings has the right rental property for you, with properties ranging from studio apartments to detached family homes.

Here at Sarah Kenny we pride ourselves on good customer service. We like to be honest and up front with our tenants regarding all the costs involved with renting a property and endeavour to make the moving process easy and stress free.

What we offer our applicants and tenants that move-in into to our managed and let only properties:

Service ManagedLet Only
Accompanying viewingscheckcheck
Text updates of new propertiescheckcheck
E-mail updates of new propertiescheckcheck
Floor plans availablecheckcheck
Credit & reference Checkcheckcheck
Accompanying move-incheckcheck
Provide copy EPCcheckcheck
Provide copy Portable appliance certificatecheckcheck
Provide copy Gas Certificatecheckcheck
Full inventorycheckcheck
Setting up of Direct Debit/Standing order mandatecheckcheck
Contact all utilities providers with meter readingscheckcheck
Register depositcheckcheck
Dedicated In-house maintenance teamcheck
Routine visits after move-incheck
Free tenancy renewalcheck
Free landlords referencecheck
Out of hours emergency contactscheck

Step 1 – Booking in a Viewing and Searching our Website

Let us help you find your ideal home. Search for properties within your budget using the search facility on the left hand side of this page or view all available properties on an interactive map of Bristol.

Read reviews by previous tenants on Google+ and allAgents.co.uk.

We have new properties available to rent daily; follow us on Twitter and Facebook or register to receive regular information about new properties that may be of interest to you via email and text messaging.

To book in a viewing you can use any of the following methods:

phone  0117 946 7171
email  lettings@sarahkenny.co.uk
location  30, Regent Street, Clifton, Bristol BS8 4HU

Please bring your passport for each tenant with you if you wish to secure a property, as we cannot proceed your application without this.

If you are new to the area or unsure of which properties may be suitable for you we are more than happy to discuss your requirements over the phone or in the office and we can recommend which properties would be best for you to see.

We carry out viewings 7 days a week!

DayViewing HoursOffice Hours
Monday - Thursday9.30 - 6.159.00 - 5.30
Friday9.30 - 5.009.00 - 5.30
Saturday10.15 - 3.4510.00 - 4.00
Sunday12.15 - 3.4512.00 - 4.00

We can carry out multiple viewings if more than one property takes your fancy and we can drive you from viewing to viewing in our company car. We can also meet you at the office or at the property, whichever is most convenient for you!

Step 2 – The Offer

So you found the flat of your dreams and want to move-in - what happens now?

We will complete an offer form with you in order to gain all your details (including contact details, job title, proposed start date and length of initial tenancy). We will then contact the Landlord to inform him/her that you wish to rent the property and go through the details.

Occasionally Let Only landlords may wish to meet prospective tenants before the let is confirmed. This is just a casual meeting at the property to allow both parties to meet each other as Let Only Landlords manage their own properties once the tenancies starts.

Once the let has been agreed we will then require a holding deposit and credit check fee from you.

Holding Deposit* = 50% of one months rent (or £250 if rent does not exceed £500pcm)

*The holding deposit is non-refundable if you chose to pull out of the let before you move-in, however, if the let proceeds as normal then the holding deposit is deducted later from the balance of move-in monies due (see Step 4).

You can pay the holding deposit and credit & reference check fee via cash, cheque or bank transfer (in-branch or online).

Once we have received your payment we will take the property off the market and commence your references.

N.B. All lets are agreed subject to references.

Step 3 – Credit & Reference Check

We use a company called Keysafe to carry out credit and reference checks on our behalf. We will register you with Keysafe and they will send you a tenancy application via e-mail for you to complete online.

Keysafe will ask all applicants for the following:

  • Employment details
  • Landlord details
  • Bank details
  • Personal reference
  • Proof of Address
  • Passport

Overseas Applicants that have lived in the UK for the last 3 years will need to provide the following in addition:

  • Overseas Proof of Address
  • Visa/Workers Registration Documents
  • A Character Reference
  • A Copy of your Employment Contract

Self Employed or Retired applicants will be asked to provide the following in addition:

  • Proof of Income (usually in the form of a P60, Tax return or Pension Statement/s)
  • A Reference from your Accountant

We strongly advise tenants to complete the tenancy application as soon as they receive it to avoid any delays to the move-in date. Certain companies can have long lead times for responding to references so it is also best to contact your employer (usually your HR or payroll department) and your Landlord/Letting Agency to check the best contact details to be used by Keysafe for obtaining a reference from them, to advise them that Keysafe will be in touch and make them aware that they are authorized to respond to a reference request for you. This is particularly important for tenants who wish to move-in within a short period of the let being agreed as Keysafe allow seven working days to complete the application once it has been submitted.

Communication is Key - if you feel worried or concerned about something that you may feel might cause you to fail your references then we ask that you tell us at the beginning of the process so that we can advise you accordingly. It may be nothing to worry about or we may ask you for additional documentation.

Step 4 – Move-in Monies

Move-in monies are what we call the money required before you can move-in. You will be sent an invoice for the sum of the following in advance of the move-in day.

  • checkAgency fee
  • checkDeposit
  • checkFirst months rent

We require cleared funds by the day of move-in, therefore this money can be paid in advance via bank transfer or debit card can be used on the day of move-in.

Agency Fee:

The agency varies for each property and details can be found on the property listing, or enquire for further information. Fees are inclusive of VAT and cover the following:

  • checkUndertaking references
  • checkDrawing up the documentation of your lease
  • checkRegistering the deposit
  • checkUndertaking the check in, including a full inventory & meter readings
  • checkRegistering you with all relevant utilities companies

Deposit:

The deposit is 6 weeks rent.

For those of you who want attention to detail this is how we calculate the sum of the deposit:

RENT x 12 (i.e. 12 months) / 52 (i.e. 52 wks) x 6 = DEPOSIT

For all our managed properties we will register the deposit with The Dispute Service (TDS). Let Only Landlords may also choose the TDS or another Deposit Scheme. All deposits held in connection with an AST (Assured Shorthold Tenancy) must be registered with a deposit protection scheme within 14 days of the tenancy start date.

First Months Rent

Your first months rent is required in advance. We will set up a Direct Debit for you in order to pay the rent thereafter. For all Let Only properties a Standing Order will be set up. All Direct Debits and Standing Orders will be payable on a monthly basis 4 days in advance of the rent due date.

Step 5 – Move-in Day!

So you've passed references, paid your move-in monies, packed and ready to move-in – very exciting!

A couple of days before the move-in day we will arrange a time to meet for the check-in appointment. We will send you the tenancy documentation via Docusign, to your email address, so you can sign prior to your move in.

We like to allow an hour for the move in appointment (although this can vary slightly depending on the size of the property) and it involves the following:

  • checkUndertaking a full inventory, including meter readings
  • checkKey handover (you will receive at least one set per tenant)

Step 6 – After Care

The keys are yours and although we would love to stay and help with the unpacking we will leave you with that fun task!

After the move-in appointment we will inform all of your utility providers that you are the new occupiers and give them the start meter readings. The majority of utility companies will send out a welcome letter within 14 working days however some may not contact you until the first bill is due which, if it is set up to be paid every quarter, may not be for a month or two. If you are unsure or worried that you have not heard anything from your supplier then we would advise that you call the relevant provider directly.

We will register your deposit within 14 days of your start date and send you the Deposit Registration Certificate via post.

Maintenance issue during your tenancy

For all our managed properties we will be your first port of call for any maintenance concerns. We have 4 full-time members of staff who work in our maintenance department and they liaise with Landlords and contactors in order to address and resolve any maintenance that you may have during your tenancy. Our maintenance team can be contacted via telephone on 01179 467171 or email: maintenance@sarahkenny.co.uk

For existing tenants, please read the following information for relevant contact details.

If you have moved into a Let Only property then you will need to contact your Landlord directly to inform him/her of any maintenance issues. You will receive your landlords full contact details on the day of move in.

Tenancy Renewals

We hope that you enjoy living in your Sarah Kenny property so much that you wish to renew your contract. Unlike many other agents we do not charge a renewal fee. If you wish to renew your contract we will need to be informed in writing. Your contract can be renewed on a periodic basis (i.e. month by month) or for another 6 months. Please note that some landlords may prefer a fixed term over a periodic tenancy. All renewals are subject to the landlord's agreement.

Step 7 – Leaving Your Sarah Kenny Managed Property

There will be a time when you may wish to move on. You will be required to serve notice to us, which must be in writing, an email will suffice. We normally start to remarket the property, but will always give you 24 hours notice for viewings.

Once you have served us notice, we will send you a detailed letter as to the check out process. You will be required to drop the keys back to our office on the final day and we will then undertake a check out of the property. We will provide you with detailed cleaning advice and also undertake the final meter readings on your behalf.

With regards to the deposit return, we aim to send this back to you via BACS within 14 working days of your final day of tenancy.

We have many tenants who have become landlords themselves, should this happen to you, please do feel free to contact us, as we will be more than happy to assist you in finding tenants for your own property.